FAQ
Do you have a question about Axiom?
You can find our most frequently asked questions below. If you can't find the answer to your question, don't hesitate to reach out to info@axiom-academic.com.
We are always happy to help !
Questions from clients
Questions from teachers
Applying for lessons
How do I apply for lessons?
You need to fill in the application form available on the site.

What kind of information is needed in the application form?
You should fill in your contact details, and the type and level of lessons you need.

I've already applied for lessons - what should I do next?

An administrator is working on your application and searching for an appropriate teacher.
Lessons
How do you choose the teacher?
The teacher will be chosen according to your demands and based on his teaching experience and level.

Is there a minimum number of hours I must have?
No.

What will happen in the lessons?
The teacher and the client determine the lesson content by themselves.

How do I evaluate the teacher?
You can evaluate your teacher in the "teacher-student" heading based on the quality of his lessons, his teaching methods and his punctuality.
Account management
Why do I need an account?
You need an account to keep track of the lessons, contact the teacher and manage payments.

Where I can edit my personal information?
You can edit your personal information in the "profile" tab under the "client" heading.

How do I apply for a new lesson?
Go to the "client" heading in the "lesson" tab, and click on the appropriate button.

Where do I find the schedule?
In the "client" heading, in the "calendar" tab.
Payment
How do we set the price of a lesson?
The lesson price is fixed by the administrator depending on the teacher's professional experience and competence, the level of the lesson he provides, and how long it takes to get to you.

How do I make a payment?
By credit card.

Is the online payment safe?
Sure! The data is sent to our bank in an encrypted SSL form. It is the most common protocol used in e-commerce systems. We don't save your personal information on our servers. In this way, we can't get access to your bank data. In the unlikely event of criminal activity, no one can get at your data.

Where I can find the payment form?
In the "finance" heading of your "client" tab.
First steps
How do I apply for lessons?
You need to fill in the application form available on the site.

What kind of information is needed in the application form?
You should fill in your contact details, and the type and level of lessons you need.

I've already applied for lessons - what should I do next?

An administrator is working on your application and searching for an appropriate teacher.
Searching for students
How do you choose the teacher?
The teacher will be chosen according to your demands and based on his teaching experience and level.

Is there a minimum number of hours I must have?
No.

What will happen in the lessons?
The teacher and the client determine the lesson content by themselves.

How do I evaluate the teacher?
You can evaluate your teacher in the "teacher-student" heading based on the quality of his lessons, his teaching methods and his punctuality.
Lesson organization
Why do I need an account?
You need an account to keep track of the lessons, contact the teacher and manage payments.

Where I can edit my personal information?
You can edit your personal information in the "profile" tab under the "client" heading.

How do I apply for a new lesson?
Go to the "client" heading in the "lesson" tab, and click on the appropriate button.

Where do I find the schedule?
In the "client" heading, in the "calendar" tab.
Account management
How do we set the price of a lesson?
The lesson price is fixed by the administrator depending on the teacher's professional experience and competence, the level of the lesson he provides, and how long it takes to get to you.

How do I make a payment?
By credit card.

Is the online payment safe?
Sure! The data is sent to our bank in an encrypted SSL form. It is the most common protocol used in e-commerce systems. We don't save your personal information on our servers. In this way, we can't get access to your bank data. In the unlikely event of criminal activity, no one can get at your data.

Where I can find the payment form?
In the "finance" heading of your "client" tab.
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